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There is growing agreement that one of the primary drivers, if not the key driver of long‐term organizational effectiveness, is the ability of an organization to learn effectively. If this is the case, an organization committed to learning effectively must align itself to value and reward learning to create behaviour that results in a culture of learning. This paper provides the framework for a new approach based on rewarding six principles of effective learning.

Knowledge management (KM) approaches that ignore the principles of operations theory will achieve slow bottom‐line results if any. Many knowledge‐management programs operate under the implicit assumption that all improvements from KM‐enabled learning are equally beneficial. Because of this, organizations spread their KM investments too thin on organization‐wide initiatives that consequently do not produce near‐term business results. In this paper, we propose a knowledge‐management continuous process that first discovers where KM‐enabled learning will address a constraint to business results and then implements an appropriate intervention in the organizational learning process to accelerate the transfer and application of knowledge at the constraint.

This chapter provides an analysis of the history of politics in sport, how nationalism has amplified divisions in politics and sports and how social media has impacted politics in sports.

The authors examine how the nationalism narrative is present in sports, thus further enmeshing politics in sport. A review of literature and case studies are used to provide context of how athletes have used their social media for political purposes and how political ideologies and social media can impact international sport markets.

While politics and sports being deeply intertwined is not new, social media has pushed even publicly apolitical organizations to get involved in political discussions. Social media has allowed for some to continue pushing a nationalism narrative as it relates to sport and challenge athletes who appear to threaten seemingly nationalistic values. However, social media also enables athletes to engage their fans and advocate for themselves and political issues in real time.

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The chapter looks at nationalism, politics in sport and how social media can be used to further amplify and/or divide over political ideologies. Athletes are in a unique position to use their social media platforms to speak directly to their fans and engage in politics, pushing organizations to seemingly abandon their once public apolitical stances. This chapter examines how athletes, organizations and politicians are using social media to debate matters, advocate for social justice and call attention to a myriad of political issues.

The COVID-19 pandemic highlights the influence that nation-states can have on the engagement of international marketing activities. The purpose of this study is to understand the influence of the institutional response to the COVID-19 pandemic on international marketing activities and to highlight the need to formally incorporate institutional economics into the study of international marketing phenomena.

The paper uses institutional economics as the environmental element of the general theory of competitive rationality to present a foundation for understanding how state actions influence marketing and international marketing activities. Data are presented and empirically tested, demonstrating the heterogeneity of government influence on personal and economic freedoms during the pandemic, both of which influenced international marketing activities. To broaden the implications of this work, we also provide anecdotal illustrations unrelated to the COVID-19 pandemic to demonstrate the breadth of nation-state influence on international marketing activities.

Heterogeneity in nation-state formal and informal institutional elements influence international marketing activities during the COVID-19 pandemic. However, other incidents, unrelated to the COVID-19 pandemic, demonstrate the importance of contextualizing international marketing activities under a holistic institutional framework.

The paper employs the general theory of competitive rationality along with institutional economics to provide a theoretical foundation to better understand the differential impact on international marketing as a result of formal and informal institutional influences. This general framework can be employed to provide a holistic understanding of both international and cross-national marketing activities.

This chapter covers many angles of the role national identity plays in the production, consumption, and reception of sport via social media channels. More specifically, it explores what sociology specifically brings to the equation regarding theories of group identity, identifies the core studies that represent what we currently know about national identification in the social mediated sports world, and determines fruitful themes and paths for subsequent investigation.

The approach to the chapter largely involves the synthesis of a diverse set of literatures in the academic spaces of nationalism, fan behavior, and social media.

The chapter advances the argument that only a handful of investigations in social media content focus on how national identity is forged within sport. Global events (Olympics, World Cup) seem to be the current areas of investigation, with social media facilitating various forms of BIRGing and CORFing depending largely on real-time results.

Relevant and understudied areas for future investigation on the nexus of sport, social media, and national identity include gendered correlates, GORFing (Glory Out of Reflected Failure), redefinitions of sport fandom, eSports, and the application of new technologies, applications and platforms in the social media space.

The chapter establishes a foundation of knowledge triangulating sport, social media, and national identity while creating warrants for key scholarly agenda advancement in the future.

This study sets about assessing measurement invariance of the widely used CETSCALE in the context of an economically disadvantageous inland city in China. The 10-item CETSCALE (Shimp and Sharma 1987) was administered to a college-level student sample (male = 55 and female = 198) in Nanning City, Guangxi Zhuang Autonomous Region. AMOS v. 20 was used to conduct confirmatory factor analysis and assess measurement invariance across gender.

This study is designed to assess measurement invariance of the 10-item CETSCALE with student sample in Nanning, the capital city of Guangxi, China.

The results support full metric invariance and factor variance invariance and partial scalar invariance and measurement residual invariance for the refined 5-item CETSCALE. It is found that college students in an economically underdeveloped multi-ethnic inland city like Nanning were less consumer ethnocentric than those in the affluent coastal cities.

This is the first study to assess measurement invariance of the CETSCALE with student sample from an economically underdeveloped multi-ethnic inland city in China.